Last updated: December 1, 2024
Service Provider Information
Study Therapist is a service provided by StudyFetch, LLC. By using this App, you agree to:
- StudyFetch LLC's main Privacy Policy (view here)
- StudyFetch LLC's Terms of Service (view here)
StudyFetch, LLC manages all user accounts and account-related data. While conversation data is processed by Hume AI with zero retention, your account management and related data are governed by StudyFetch LLC's policies.
1. Zero Data Retention Policy
At Study Therapist, we prioritize your privacy and confidentiality. We maintain a strict zero data retention policy for all AI conversations:
- We do not store or record any conversations with our AI
- All chat interactions are temporary and deleted immediately after your session
- No conversation history is saved or accessible after closing the app
- We only store essential account information (login credentials)
2. Partnership with Hume AI
We partner with Hume AI to provide our AI services. Important points about this partnership:
- Hume AI is HIPAA compliant and maintains the highest standards of data privacy
- Hume AI maintains the same zero data retention policy for all conversations
- No conversation data is stored or analyzed beyond the immediate interaction
- The partnership focuses solely on providing real-time AI assistance
For additional information about Hume AI's privacy practices:
3. Information We Collect
We collect only the minimum necessary information to provide our service:
- Basic account information (login credentials only)
- Device information (OS version, device model) for app functionality
- App crash reports for technical support
- Push notification preferences (if enabled)
4. How We Use Your Information
The limited information we collect is used to:
- Authenticate your account access
- Ensure proper app functionality on your device
- Send critical app updates and notifications (if enabled)
- Improve app performance and stability
5. Data Security
While we maintain a zero data retention policy for conversations, we implement strong security measures for the limited account data we do store:
- End-to-end encryption for all data transmission
- Secure storage of login credentials
- Regular security audits and updates
- Immediate data deletion when accounts are closed
Our security practices align with Hume AI's HIPAA-compliant infrastructure and zero-retention policies.
6. Your Privacy Rights
You have the right to:
- Access your account information
- Delete your account and associated data
- Manage notification preferences
- Request information about our data practices
6. Age Restriction
Study Therapist is strictly for users 18 years of age or older.
- We do not knowingly collect or maintain information from persons under 18
- If you are under 18, you are not permitted to use this App
- If we learn that personal information from users under 18 has been collected, we will take reasonable measures to promptly delete such data
- If you believe that we might have any information from or about a child under 18, please contact us immediately
7. Changes to Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy in the App and updating the "Last updated" date.
Contact Information:
For privacy-related inquiries, please contact:
StudyFetch, LLC
1901 Avenue of the Stars
Los Angeles, CA 90067
United States
[email protected]